This workshop will focus on helping attendees to understand the elements that are integral to building meaningful conversations in the workplace. These topics are: understanding your personal filters and personality style, exploring how to develop trust and respect, providing coaching and feedback, 5 key elements to good communication including spoken and unspoken communication, building resiliency and finally cultural norms that impact the ability to communicate effectively across cultural differences.
Following this training, workshop participants will be able to:
Explain the key elements in their personal cultural filters and how they impact their interactions and communication with other
Articulate steps to take to develop trusting and respectful relationships with others
5 key elements that are important to meaningful conversations
Better understand how cultural differences impact communication
Understand how resiliency plays an important role in communicating with others
This workshop will benefit social workers, mental health professionals, clinicians, educators, counselors and paraprofessionals. This format includes lecture, discussion, case studies, role plays, and/or interactive activities.
Kari Heistad, founder and CEO, Culture Coach focuses on helping organizations to solve the teamwork issues that arise from diverse and multicultural teams. Intent upon helping companies to understand the bottom line impact of cultural and diversity issues, the work of CCI is both practical and strategic in nature.
In her work, Kari draws upon her travels and experiences living and working overseas to help clients understand the impact that culture has upon business interactions. She has worked across a wide variety of industries and she has served as a media resource for outlet such as NEHRA, Boston Business Journal and the Wall Street Journal. She has turned her years of experience into a wide range of diversity products to help managers and teams drive cultural change including eight Pocket Guides on topics such as Working on Diverse/Global Teams and Leading and Managing Diverse Teams and her team meeting Team Sparks cards.