- This event has passed.
Conflict Skills Workshop: Deal with Conflict Effectively for Community Residents
November 8, 2023 @ 10:00 am - 12:00 pm
Wednesday, November 8th, 2023
10am
Duration:
2 hours
Location
Online
Description
This workshop focuses on improving conflict skills and how to communicate effectively in difficult situations. You’ll build community by having a shared language with which to deal with conflict challenges. We train by combining presentations with experiential learning – you’ll have fun! We’ve found that those skills related to effective conflict management are best learned by practice.
Learning Objectives and Outcomes
- Learn about the styles of conflict.
- Learn what influences the way people respond to conflict.
- Learn how conflict escalates.
- Learn how to de-escalate conflict.
- Learn about active listening, communicating to be heard and how to ask questions.
Instructor:
Yes Miller is a staff person at the Community Dispute Settlement Center, who has trained hundreds of people in managing conflict. CDSC is a community mediation center which provide mediation services at very low or no cost on a range of issues, including housing, divorce, parenting, workplace, neighborhood and more.
Registration deadline
Registration fee
$30 student & AmeriCorps/ $50 MACDC member $75 non MACDC member
