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Performance Management

January 18 @ 9:00 am - 11:00 am

Thursday, January 18th, 2024



2 hours




Skilled, intentional, and strategic supervision is integral to organizational success and employee satisfaction. Effective supervisors, whether new to the role or coming with a wealth of experience, tap into self-awareness, are adaptive, and leverage a range of interpersonal skills. Using these practices, a supervisor creates a culture of mutual respect — one in which employees and supervisors communicate regularly and clearly about job-related expectations, tasks, and overall performance.

When we think of performance management, we tend to think of annual performance reviews or possibly addressing significant personnel issues. But when supervisors manage all performance, including excellent performance, with intentionality, there are fewer issues to address and conducting performance reviews isn’t such a heavy lift.

Who Should Attend:

If you’re a supervisor, with any level of experience, this training is for you.

Learning Objectives and Outcomes:

Through this 120-minute interactive session, supervisors will:

  • Explore the ways that adaptive communication and feedback contribute to supporting, developing, and managing successful employees
  • Understand the dynamic continuum of employee performance
  • Learn and practice a model of performance management that focuses on adaptive communication and feedback strategies

About the Trainers:

Joanne Horgan is a human resources consultant and lead trainer for TSNE. She has worked at TSNE since 1993, serving many roles in the organization’s human resources practice over the years. Joanne has directed the internal HR function and led the HR team in its delivery of services to over 60 fiscally sponsored clients. She has also been providing HR consulting and training for small to mid-sized grassroots, social justice, and other mission-focused nonprofits for over 20 years. Joanne holds a B.A. in organizational psychology and an M.S. in human resources counseling from Northeastern University.

Lyn Freundlich is the founder and principal consultant at Change for Good Coaching and Consulting. She specializes in leadership development, human resources, and change management as a coach, facilitator, trainer, and consultant. She considers employees an organization’s greatest asset and believes that people choose to work in nonprofits not simply to make a living but to make a difference. As a practitioner, Lyn understands that the human resources function served to protect organizations by ensuring compliance with a host of employment regulations but also to support employees’ effectiveness. She believes that a well-functioning organization walks their talk by treating staff in ways that promote equity and are consistent with their mission and vision.

Registration Fee:




January 18
9:00 am - 11:00 am
Event Category: